Our Honest Review of PetPivot
PetPivot makes the AutoScooper automatic self-cleaning cat litter box, with over 1 million units sold and a BBB A rating.
What PetPivot does well
Sign up for the PetPivot email newsletter to receive a 10% discount code on your first purchase — visible on the store's...
PetPivot runs notable seasonal sales including a 20% Memorial Day discount and Mother's Day promotions. Watch for these...
Only the AutoScooper main unit is returnable within 30 days. Accessories like waste bags and litter base pads are final...
Room for improvement
How PetPivot compares
Frequently asked questions
Is PetPivot legit?
Yes. PetPivot holds a BBB A rating and is BBB accredited, indicating verified business practices and a commitment to resolving customer issues. Trustpilot data is not currently available.
Does PetPivot offer free shipping?
PetPivot's dedicated shipping policy page was unavailable at time of review. Shipping costs are calculated at checkout. For defective or incorrect items, PetPivot covers return shipping costs.
What is PetPivot's return policy?
PetPivot offers a 30-day return window from the date of receipt for the AutoScooper main unit. The product must be in original packaging, cleaned, and include all accessories. Hygiene accessories (waste bags, litter pads, etc.) are non-returnable. Refunds are issued within 3–5 business days after inspection.
How do I apply a PetPivot promo code?
Discount codes can be applied at checkout in the 'Discount' field before completing your order. You can also get 10% off your first order by signing up for the PetPivot email newsletter.
What payment methods does PetPivot accept?
Specific payment methods are not listed in the available store data. Taxes and shipping are calculated at checkout. Contact support@petpivot.com for payment-related questions.