Our Honest Review of eBay
eBay is a global online marketplace where buyers and sellers trade new, used, and collectible items across hundreds of categories.
What eBay does well
Add items to your Watchlist to monitor price changes. Sellers sometimes lower prices on watched items that haven't sold,...
eBay runs regular Deals promotions and major seasonal sales events like Black Friday and Cyber Monday. Check the Deals a...
If your item doesn't arrive or isn't as described, open a case via the Resolution Center. eBay's Money Back Guarantee co...
Room for improvement
How eBay compares
Frequently asked questions
Is eBay legit and safe to buy from?
eBay is a legitimate marketplace founded in 1995 and serving hundreds of millions of users globally. No Trustpilot or BBB rating was available in our data, but eBay's Money Back Guarantee offers buyer protection for items not received or not as described.
Does eBay offer free shipping?
Many eBay listings include free shipping, but it is set by individual sellers and is not guaranteed site-wide. Always check the shipping details on each listing before purchasing.
What is eBay's return policy?
Return policies are determined by individual sellers. eBay's Money Back Guarantee protects buyers if an item doesn't arrive or significantly differs from the listing description. Many sellers offer 30-day returns.
How do I apply a promo code on eBay?
During checkout, look for a field labeled 'Enter coupon or promo code' and enter your code before completing payment. Discount eligibility may vary by listing or seller.
What payment methods does eBay accept?
eBay accepts major credit and debit cards, PayPal, Apple Pay, Google Pay, and eBay Gift Cards. Available payment options may vary slightly by listing or seller.