Our Honest Review of Amazon
Amazon is the world's largest online marketplace offering tens of millions of products across every category with fast Prime shipping.
What Amazon does well
New customers can try Amazon Prime free for 30 days. Use the trial period to take advantage of free two-day shipping and...
Amazon's biggest sales events are Prime Day (typically July) and Black Friday/Cyber Monday (November). Electronics, appl...
When buying from third-party sellers, you're protected by Amazon's A-to-Z Guarantee, which covers timely delivery and it...
Room for improvement
How Amazon compares
Frequently asked questions
Is Amazon a legitimate and trustworthy store?
Yes, Amazon is one of the world's most established retailers, founded in 1994 and serving over 300 million customers globally. No Trustpilot or BBB rating data was available in our current data set, but Amazon is publicly traded (NASDAQ: AMZN) and widely recognized as a reliable platform. Always check third-party seller ratings for marketplace purchases.
Does Amazon offer free shipping?
Yes. Amazon offers free standard shipping on orders over $35 for non-Prime members. Amazon Prime members ($139/year) receive free two-day shipping on millions of eligible items, plus same-day and one-day options in select areas.
What is Amazon's return policy?
Most items purchased from Amazon can be returned within 30 days of delivery. Items must generally be in their original condition. Many returns include free prepaid return shipping labels. Third-party seller policies may vary, so check the product listing for details.
How do I apply a promo code or coupon on Amazon?
During checkout, look for the 'Gift cards & promotional codes' field on the payment page. Enter your promo code there and click Apply. Some discounts appear as on-page coupons that must be clipped by clicking the coupon checkbox on the product listing before adding to cart.
What payment methods does Amazon accept?
Amazon accepts Visa, Mastercard, American Express, Discover, Amazon Store Card, Amazon Gift Cards, EBT/SNAP for eligible grocery items, ACH bank transfers, and Apple Pay on supported devices. PayPal is not accepted directly on Amazon.com.