Ywigs is a human hair brand and online retailer based in Santa Fe Springs, California, operating at ywigs.com. The store specializes in crochet hair extensions, bulk human braiding hair, lace wigs, and hair accessories. Ywigs maintains a physical Hair Lounge location in California where customers can shop in person or arrange local pickup, making it one of the few online hair stores with a brick-and-mortar presence in the US.
The product catalog is extensive, spanning over 10 categories. Key offerings include human crochet hair (including Boho Box Braids, Boho Locs, and Miracle Hair), bulk braiding hair (Boho Human Hair Bulk, Double Drawn Burmese Hair, and Colored Boho Hair), and a full wigs collection covering half wigs, braided wigs, headband wigs, and HD lace front wigs. Extensions such as weft bundles, clip-ins, microlinks, and lace closures round out the inventory. A wholesale section is also available for bulk buyers.
Pricing is competitive for human hair: lace front wigs are listed from $185 (sale) up to $310 regular price, and promotional bundles such as 5 packs of 18-inch crochet hair are offered at $235. Ywigs ships from its US warehouse, which typically means faster domestic delivery compared to overseas suppliers, though specific shipping timeframes and costs are not publicly detailed as the shipping policy page currently returns a 404 error.
The return policy allows returns within 7 business days of receipt for unused items in original packaging. Customers must contact info@ywigs.com to initiate a return. Custom and clearance items are excluded. Return shipping costs for non-defective products are the customer's responsibility. Refunds are issued within 3 business days after the returned item is received. Damaged, defective, or incorrect items are handled separately by the customer care team.
From a trust perspective, Ywigs holds a BBB rating of F (accredited) and has no available Trustpilot profile at the time of this review. Shoppers should weigh this alongside the store's US warehouse shipping advantage, physical retail presence, and active social media channels on Instagram, TikTok, YouTube, Facebook, Pinterest, and Twitter before purchasing.