Valleylamps is an online lighting retailer operating at valleylamps.com, specializing in decorative fixtures including chandeliers, pendant lights, wall sconces, and flush mount ceiling lights. The store organizes its catalog by fixture type, room (living room, dining room, bedroom, bathroom, staircase/foyer, kitchen), shape (round, rectangular, extra-large), and material (alabaster, branch, crystal, glass globe, acrylic), making it straightforward to filter products for a specific interior design project.
The store's product range skews toward luxury and statement lighting. Highlighted collections include natural marble and alabaster pendants described as understated luxury, sculptural branch chandeliers designed to bring organic textures indoors, and crystal or glass globe fixtures suited to formal dining and living spaces. A trade account program and a customization service are also available for design professionals or buyers with specific requirements.
Shipping is free on all US orders with no minimum purchase. Orders are processed within 3–7 business days (Monday–Friday). Fixtures under 30 inches ship by standard courier with a transit time of 6–12 business days. For large fixtures over 30 inches, Valleylamps uses ocean freight directly from partnered manufacturing facilities in China, which extends delivery to 4–6 weeks. An express or air freight option with 5–10 day transit is also referenced. All duties and taxes are stated to be included in the product price with no additional charges at delivery.
- Order cancellation: Cancellations are accepted before shipment; full refund available within 24 hours of placing an order.
- Shipping issue window: Customers must contact support within 30 days of the order date for any shipping-related problems.
- Tracking: A tracking number is provided by email after dispatch; tracking information may take 48–72 hours to update.
Valleylamps is built on Shopify and accepts multiple currencies including USD for customers in the US, Canada, Germany, Mexico, and Peru. Customer support is reachable at support@valleylamps.com or by phone at +1 (443) 216-9763, Monday through Saturday, 9 am to 7 pm PST. The physical address listed is 9146 Royal Melbourne, Peyton, CO 80831, United States. Note that the dedicated return policy and FAQ pages returned 404 errors at the time of review, so prospective buyers should contact support directly to confirm current return terms before purchasing.