Tera Innovation is a US-based electric vehicle charging solutions provider operating at tera-innovation.com. The brand specializes in Level 2 EV chargers, offering both portable and wall-mounted models designed for residential use. Their lineup is compatible with Tesla vehicles and SAE J1772 standard connectors, covering a wide range of EVs on the market.
The product catalog includes 8+ charger models priced between $229.99 and $499.99. Portable chargers such as the P01, P04, P05, and P06 models deliver 32A–40A at 240V, making them suitable for home outlets and travel use. Wall-mounted options like the W01, W02, and S2 offer up to 48A at 240V, providing faster Level 2 home charging. Some models are currently sold out, indicating active demand.
Customer support is available Monday through Friday, 9:00–18:00 PST (with a midday break), reachable via dedicated email addresses for customer service (cs@tera-innovation.com), sales (salesdir@tera-innovation.com), and order/shipping inquiries (info@tera-innovation.com). Phone support is also available at 626-438-1404 (customer service) and 626-721-8018 (sales). The brand states a typical 24-hour email response time.
Tera Innovation ships to multiple countries including the United States, Canada, United Kingdom, Germany, France, Italy, Spain, Austria, and Cyprus. The store operates in USD, EUR, GBP, and CAD. New customers can save 10% on their first order by signing up for the email list. The brand also operates affiliate and dealer programs for those interested in partnership opportunities.
The company maintains an active social media presence on Facebook, Twitter/X, Instagram, YouTube, and TikTok under the Tera Innovation name. A blog at blog.tera-innovation.com covers EV charging guides and product education. While no Trustpilot score or BBB rating was found in available data, the breadth of product documentation, warranty pages, and multi-channel support infrastructure reflects an established e-commerce operation.