The Granville Island Pet Treatery is a Canadian specialty pet treat retailer operating out of Delta, British Columbia. Founded under the Granville Island brand, the company sells a curated range of premium dog and cat treats through its online store at pettreatery.com, serving customers across Canada and the United States. The store is built on BigCommerce and supports both Canadian Dollar and US Dollar transactions.
The product catalog is extensive for a treat-focused retailer, spanning over 8 dog treat categories including Dehydrated Protein, Freeze Dried Protein, Everyday Biscuits, Functional Biscuits/Treats, Soft Chewy, Bones & Chews, and Gift Boxes & Tins. Cat owners are also well served with dedicated dehydrated, freeze-dried, and soft chewy options. Specialty collections such as the OMEGA-3 Collection, Selenium Collection, Senior Collection, and Puppy Collection make it easy to shop by your pet's specific health or life-stage needs.
- Dehydrated & Freeze-Dried Treats: Single-ingredient or minimal-ingredient protein treats like sardines, turkey, and pumpkin
- Functional Biscuits: Treats formulated with added health benefits
- Brands We Love: Curated third-party brands including Indomitable Patagonia, P.L.A.Y. toys, and Coastal & Furrybeads collars
- Gift Options: Gift boxes, tins, and gift certificates available for pet lovers
Shipping is straightforward: free on orders over $79, with a flat rate of $10 for Canadian orders and $20 for US orders. Order tracking is provided through AfterShip. The store also supports wholesale accounts and has a network of retailers and distributors, suggesting it operates at a meaningful scale beyond direct-to-consumer sales.
The Granville Island Pet Treatery runs a Rewards program that allows customers to earn and redeem points on purchases, with bonus points sometimes attached to specific products (e.g., 500 bonus points on select items). A Brand Ambassador Program is also available for engaged pet owners. Customer support can be reached at 1-888-886-PETS (7387), and the company's legal entity for Canadian orders is The Granville Island Pet Treatery Corp. (GST: 820 185 403 RT0001), with a separate US entity for American orders.