NeoGenesis is a skincare and hair care brand based in the United States, operating primarily through its direct-to-consumer website at neogenesis.com. The brand is notably positioned as oncology-friendly, making it one of the few consumer skincare lines to explicitly cater to individuals undergoing cancer treatment who require gentle, non-irritating formulations.
The product catalog spans over 25 individual products organized across eight main categories: Cleansers, Serums, Masks, Moisturizers, Mists, Hair Care, and Kits. Serums represent the largest single category, with offerings including the Recovery serum, Eye Serum, Booster, Vibrant C Serum, Skin Serum, Mandelic Acid 8%, Salicylic Acid Gel, and the Skin Restore Vitamin A. Hair care products include a Hair Thickening Serum, NeoBrow, and NeoLash, extending the brand's appeal beyond traditional skincare.
NeoGenesis also offers a range of curated kits such as the Advanced Recovery Kit, Clear Skin Kit, Aftercare Essentials Kit, and Ultimate Pro Post-Treatment Kit, which bundle complementary products for targeted skin concerns. These kits may represent better overall value for new customers looking to build a full routine.
The brand supports multiple currencies (USD and CAD) and maintains dedicated regional websites for the United Kingdom (neogenesispro.co.uk) and Australia (neogenesispro.com.au), indicating an established international presence. Customers can reach support via phone at +1 (858) 751-4714 or by email at info@neogenesis.com.
It is worth noting that at the time of this review, NeoGenesis did not have a publicly available Trustpilot rating or BBB accreditation on record, and the shipping policy page returned a 404 error. Prospective buyers are encouraged to contact customer service directly for the most up-to-date information on shipping timelines and return conditions before placing an order.