NAKTO is a US-focused electric bicycle brand selling a wide range of e-bikes directly through its website at nakto.com. The company's catalog spans over 10 models including step-thru, fat-tire, folding, trike, and cargo-style electric bikes, catering to commuters, recreational riders, and those seeking accessible low-step designs.
Pricing starts at $1,099 for the F6 model, making NAKTO one of the more affordable direct-to-consumer e-bike brands on the market. New customers can save an additional 10% on their first order by subscribing to the NAKTO email newsletter, bringing the entry price to under $1,000. The store also runs periodic flash sales on select models including the Classic 2, Camel Step-Thru, Pony, and Skylark 2.
NAKTO supports its customers with a free assembly service, a dedicated warranty service page, and a help center powered by Zendesk. Customers can reach support by phone at 816-886-8882 or by email at support@nakto.com. The brand also maintains a dealer network and offers test ride spots, giving buyers options beyond online-only purchasing.
- E-bike styles: Step-Thru, Fat-Tire, Folding, Trike, Small & Compact, City, Off-Road, Cargo
- Parts availability: Extensive replacement parts catalog including batteries, controllers, brakes, wheels, and displays
- Community features: Loyalty program, referral program, rider story contests, blog, and press coverage
- Partner options: Wholesale, affiliate program via AvantLink, dealer applications, and test ride spot registrations
On Trustpilot, NAKTO holds a rating of 3.5 out of 5 based on 276 reviews, indicating a moderate level of customer satisfaction. Prospective buyers should review individual product feedback before purchasing, particularly regarding long-term component reliability and after-sale support responsiveness.