Kremp Florist is a nationwide online flower delivery service operating at kremp.com. The florist offers a broad catalog of fresh floral arrangements including everyday bouquets, premium roses, exotic and tropical arrangements, hydrangeas, gerbera daisies, orchids, and seasonal collections spanning spring through winter holidays. A same-day delivery option is prominently featured for time-sensitive orders.
The store is organized into clearly defined product lines. The Luxury Line caters to customers seeking premium arrangements, while the Value Line Bouquets serve budget-conscious shoppers. Specialty categories include prom flowers such as corsages, boutonnieres, and clutch bouquets, as well as centerpieces and a unique branded collection — Bev's Bouquets from ABC's The Goldbergs — reflecting a pop-culture partnership. Flowers can be browsed by color (red, pink, purple, orange, white, yellow) or by flower type.
From a trust perspective, Kremp Florist holds a BBB A+ rating and is BBB Accredited, suggesting it meets business accountability standards. However, its Trustpilot score stands at 2/5 based on 96 verified reviews, which is notably low and indicates recurring customer experience issues. Prospective buyers should weigh this contrast carefully before placing orders, particularly for time-critical occasions.
One significant concern for shoppers is the absence of accessible shipping and return policy pages — both return 404 errors at the time of this review. This makes it difficult to understand delivery timelines, costs beyond the $50 free delivery threshold, or what recourse exists if an order arrives damaged or late. Customers are advised to contact support directly at 1 (800) 345-7367 to clarify these terms before purchasing.
Overall, Kremp Florist presents a visually rich product catalog suited to a variety of occasions — from everyday gifting to weddings, proms, and corporate events. The combination of same-day delivery availability and a $50 free delivery threshold adds value, but the low customer review score and missing policy pages are meaningful red flags that potential buyers should investigate before committing to an order.