HerbsPro is an online health and wellness retailer operated by Universal Herbs Inc, headquartered at 31909 Hayman St., Hayward, CA 94544. The store serves customers across the US and internationally, offering a broad catalog that spans vitamins and supplements, personal and beauty care, sports nutrition, groceries, pet care, medical and ambulatory supplies, and mom & baby products. With warehouses on both the West Coast (California) and East Coast (Maryland), HerbsPro is positioned to serve shoppers across the continental United States efficiently.
One of HerbsPro's standout features is its savings ecosystem. New customers receive 10% off their first purchase by signing up for the email newsletter. A recurring coupon code SAVE5 provides 5% off eligible items sitewide, and following the brand on Instagram unlocks an instant 10% discount. A dedicated Mega Deals section offers savings of up to 35% on select products, making it a practical destination for budget-conscious health shoppers. The store also runs an affiliate and influencer program paying 10% commissions, and a mobile app offering an extra 12% off with code APPFIRST.
Shipping is handled via DHL, FedEx, and USPS, with most orders processing within 3–4 business days and arriving within 4–7 business days domestically. Select products qualify for same-day shipping, clearly labeled on product listings. International orders ship via USPS International and typically arrive within 10–14 business days, while orders to India are handled through ShipGlobal with a 12–15 business day estimate. Customers in Alaska, Hawaii, Puerto Rico, and APO/FPO addresses are served exclusively via USPS.
The store carries well-known brands including Bausch + Lomb, Now Foods, Pepto-Bismol, Old Spice, Schick, Omron, Traditional Medicinals, and hundreds more. Special handling is provided for probiotic products, which are refrigerated and shipped in insulated Styrofoam packaging via expedited methods to preserve freshness. Back-ordered items are handled proactively, with in-stock portions shipped immediately and customers notified by email regarding delayed items.
- Return Policy: 30-day no-questions return policy
- Customer Support: Phone (510-324-2900) and email (support@herbspro.com), Mon–Fri 9AM–6PM PST
- Loyalty & Rewards: Rewards program available via customer account
- Buy Now, Pay Later: Available at checkout
- Mobile App: Available with exclusive 12% discount for first app order