Embr Labs is a wellness technology company that makes the Embr Wave, marketed as the world's first personal thermostat wristband. The device uses thermoelectric technology to generate precise cooling or warming sensations on the wrist, which the company says triggers the body's natural thermal comfort response. With over 200,000 customers served, Embr Labs has established itself as a unique player in the wearable wellness space.
The Embr Wave is designed to address a range of temperature-related discomforts including hot flashes, night sweats, chills, stress, and disrupted sleep. Clinical research cited by the company supports the effectiveness of thermal stimulation on comfort and well-being. The device is controllable via a companion mobile app available on both iOS (App Store) and Android (Google Play), allowing users to customize session intensity and duration.
Embr Labs offers multiple purchasing options to suit different budgets and needs. Customers can buy outright, rent via the Embrship program, or use HSA/FSA funds for eligible purchases. A "Try Before You Buy" program is also available, lowering the barrier for first-time buyers. The company has been featured by major media outlets including Oprah Daily, Wired, Fast Company, Allure, and The Wall Street Journal, and won the "Shark Tank Your Life" pitch competition on Good Morning America.
Customer support is available through a dedicated Help Center at support.embrlabs.com, with resources covering orders, shipping, returns, and a new user guide. US returns are handled through a Loop Returns portal. The company's return policy offers a 60-day satisfaction guarantee, providing buyers meaningful time to evaluate the product. The BBB has accredited Embr Labs with a B rating.
- Products: Embr Wave 2 smart wristband, replacement bands, accessories, gift options
- Payment: HSA/FSA eligible products available
- App: iOS and Android companion app for full device control
- International shipping: Ships to US, Canada, UK, Australia, and select EU countries
- Rental option: Embrship rental program available for flexible access