Diabetes Store (diabetesstore.com) is a specialized online medical supply retailer focused on serving people living with diabetes and a broad range of other health conditions. With a catalog spanning more than 50 product categories, the store stocks everything from blood glucose test strips, insulin supplies, CGM (Continuous Glucose Monitoring) devices, and pen needles to lancets, syringes, infusion sets, and GLP-1 travel cooling cases — making it a one-stop destination for diabetic care.
Beyond core diabetic supplies, Diabetes Store offers an extensive range of durable medical equipment (DME) and general health products including wound care, CPAP supplies, ostomy products, enteral nutrition, urological supplies, breast pumps, respiratory aids, and electrotherapy devices. Categories like vitamins and supplements, personal care and hygiene, foot care, pain relief, and first aid further broaden its appeal to customers managing multiple health needs.
The store has earned a 4.5 out of 5 rating on Trustpilot based on 721 verified reviews, reflecting a strong track record of customer satisfaction. Shoppers can reach the customer service team directly by phone at (954) 345-1970 or toll-free at 800-891-9399 to place orders or get assistance, which is a notable advantage for older or less tech-savvy customers who prefer speaking with a representative.
- Free shipping is advertised and available on qualifying orders
- A clearance section offers discounted medical supplies
- A glucose meter comparison chart helps customers choose the right device
- Gift certificates and a wish list feature are available for account holders
- An affiliate program is offered for referral partners
Diabetes Store is built on the BigCommerce platform, providing a secure and reliable shopping environment. While some informational pages such as the dedicated shipping policy, return policy, and FAQ pages were not accessible at the time of review, the site's navigation menu includes links to a shipping information page and a privacy policy, and the homepage prominently features free shipping availability. Customers are encouraged to contact the store directly for the most current shipping thresholds, return procedures, and product availability.