CVS is one of America's largest pharmacy and health retail chains, operating thousands of physical locations across the United States alongside its online platform at cvs.com. The company provides a wide range of services including prescription management, walk-in health care through MinuteClinic®, vaccinations, and an extensive selection of health, beauty, and personal care products.
The ExtraCare® loyalty program is a cornerstone of the CVS shopping experience. Free to join, ExtraCare members earn 2% back in ExtraBucks Rewards® on eligible in-store and online purchases, gain access to Extra Big Deals, and can earn up to $50 in ExtraBucks Rewards® for filling prescriptions and getting vaccinations. For heavier users, ExtraCare Plus® costs just $5/month or $48/year and adds free same-day delivery, 20% off CVS Health® brand products, a 24/7 Pharmacist Helpline, and a $10 monthly bonus reward.
CVS offers 14 vaccines at no cost with most insurance plans, covering everything from flu shots to TDAP. Appointments can often be scheduled same-day, and eligible patients receive a $5 off $20 coupon for a future CVS purchase after vaccination. MinuteClinic® locations are open nights and weekends, with both in-person and virtual appointments available — making it a practical alternative to urgent care for common health needs.
- Prescription Services: Auto-refills, easy Rx transfers, status tracking, and in-store pickup via 1-800-SHOPCVS
- Health Services: 14 vaccines, MinuteClinic walk-in care, GLP-1 weight-loss support, and Oak Street Health primary care for Medicare patients
- Beauty & Personal Care: Skincare, hair care, allergy relief, sun care, and OTC medications
- Weekly Deals: Rotating offers including category events like the Big Hair Event ($10 off $40) and allergy relief bundles
For customer support, CVS can be reached at 1-888-607-4287 for general inquiries or 1-800-SHOPCVS for prescription refill assistance. While the shipping and return policy pages were temporarily unavailable at time of review, the CVS mobile app is available to help customers save more and reduce wait times at the pharmacy, with data suggesting linked ExtraCare app users save measurably more than non-digital customers.