American Home Shield® (AHS) is one of the most recognized home warranty companies in the United States, operating at ahs.com. The company provides service contracts that cover the repair or replacement of major home systems and appliances when they break down due to normal wear and tear, regardless of the age of the item. This makes AHS particularly attractive to owners of older homes who may face unpredictable repair costs.
AHS offers multiple plan tiers to suit different homeowner needs, ranging from appliance-only coverage to comprehensive plans that include both systems and appliances. Add-on options are also available, allowing customers to customize their coverage. Pricing is location-dependent, and prospective customers can get a personalized quote by entering their zip code on the website. Currently, AHS is running a Memorial Day Sale offering 50% off select plans for a full year, making it an opportune time to sign up.
In terms of recognition, AHS was named a Consumer Affairs Buyer's Choice winner across all 3 categories in 2025, including Best Value for Price, Best Customer Service, and Best Overall Process. These awards reflect strong consumer satisfaction across key service dimensions. The company also supports Spanish-speaking customers with a dedicated Spanish-language quoting experience at Cotizar en Español.
Customers can manage their coverage through the Frontdoor mobile app, available on both the Apple App Store and Google Play. Through the app, homeowners can request service, track claims, and manage their account. AHS also maintains a contractor network of qualified professionals who respond to service requests. For inquiries, customers can reach the sales team at 1-888-682-1043 or customer support at 1-800-858-1922.
It is important to note that AHS sells service contracts, not physical products, so traditional shipping and return policies do not apply. Coverage terms, exclusions, and service fees are outlined in the individual contract agreement, which prospective customers are encouraged to review carefully before purchasing. New Jersey residents should be aware that the product is a service contract distinct from any manufacturer or builder warranty.