Our Honest Review of Ancestry
Ancestry is the world's leading genealogy platform offering family history memberships, AncestryDNA kits, and professional digitization services.
What Ancestry does well
Ancestry offers a 14-day free trial for new members. Sign up to explore records and build your family tree before commit...
Ancestry runs Memorial Day and Family & Friends sales offering up to 40–50% off memberships. Watch for these events to l...
Ancestry holds a BBB A+ rating and is fully accredited. If you have billing or service disputes, the BBB can serve as a...
Room for improvement
How Ancestry compares
Frequently asked questions
Is Ancestry legit?
Yes. Ancestry holds a BBB A+ rating and is BBB accredited. It has been operating since 1997 and is the world's largest genealogy platform. Trustpilot data was not available at time of review.
Does Ancestry offer free shipping?
Ancestry's shipping policy page was not available. DNA kits are physical products and the product page notes shipping is excluded from the listed price. Memberships are delivered digitally.
What is Ancestry's return policy?
Ancestry's return policy page returned a 404 error and no details were available in the raw data. Contact Ancestry Support at ancestry.com/support for current policy.
How do I apply an Ancestry promo code?
No FAQ or checkout page data was available. Promo codes are typically applied at checkout when subscribing. Visit ancestry.com/offers/subscribe to see current deals and apply codes.
What payment methods does Ancestry accept?
No payment method information was available in the raw data. Visit ancestry.com/cs/offers/subscribe or contact Ancestry Support for accepted payment options.